Back Office — Discova

Not sure if you
need us?

Most people don't realise they need a VA until they're already overwhelmed. This page exists to help you figure it out — before it gets to that point.

The Real Difference

Why Back Office over
hiring a PA yourself?

Hiring on your own is possible. But here's what most people find out the hard way.

Hiring a PA yourself
Time-consuming searchJob postings, interviews, background checks — all on your plate before the work even starts.
One skill set, one personYour hire is good at some things and not others. You work around their gaps.
You carry the HR weightContracts, payroll, tax compliance, offboarding — all yours to manage.
No accountability bufferIf they drop the ball, there's no one else to call. You absorb the fallout.
Fixed cost, fixed outputPaying full-time for part-time needs. No flexibility to scale up or down.
Slow to startOnboarding takes time. You're still doing everything while they settle in.
With Back Office
We handle the matchTell us what you need. We find the right person — vetted, trained, and ready.
Right skill for every needDifferent task, different expert. We switch in the right VA so nothing gets mishandled.
Zero HR overheadNo contracts, no payroll, no compliance stress. We hold that weight so you don't.
Accountability sits with usSomething goes wrong, you call Back Office — not chase a freelancer. We own it.
Pay for what you needScale up for a big project, scale down when it's quiet. No wasted spend.
Deploy immediatelyNo ramp-up. Our VAs are trained and briefed. They hit the ground running.

Use Cases

When do you
actually need us?

If any of these sound familiar, you need a Back Office VA.

✈️

Interstate or International Travel

You have a conference in Abuja, a meeting in London, and a keynote in Accra — all in two weeks. Flights, hotels, ground transport, itineraries, visa logistics, restaurant bookings. Someone needs to own all of that so you can just show up.

VA Type: Executive VA / Event & Project VA

🎙️

Panel Sessions & Speaking Engagements

You're on a panel, giving a keynote, or hosting a summit. You need someone coordinating your schedule, managing your content, capturing moments for brand use, and handling the logistics while you're on stage.

VA Type: Creative Ops VA / Executive VA

🏠

House Management While Away

You travel for work and things fall apart at home — contractors ghost, deliveries go missing, the generator breaks. A personal VA keeps your home running exactly as it should while you're focused elsewhere.

VA Type: Personal Life VA

🚀

Product or Brand Launch

Launch week is controlled chaos. Vendors, press, timelines, social content, influencer coordination, event logistics — there are too many moving parts for one person. A VA becomes your command centre.

VA Type: Creative Ops VA / Event & Project VA

🎬

Film or Fashion Shoot

Talent is late, the stylist needs directions, catering hasn't arrived, and the director is asking for the shot list. Someone has to hold the ground operations together so the creative work can happen.

VA Type: Creative Ops VA

🏗️

Home Renovation While Working

The renovation is running. You have contractors to coordinate, materials to approve, decisions to make — but you also have a job. A VA manages the site on your behalf so it doesn't become your second full-time role.

VA Type: Personal Life VA

📦

Relocation to a New City

New apartment hunting, utility setup, school enrollment, domestic staff sourcing, area orientation. Relocating is a project. Treat it like one — with dedicated support to handle every moving part.

VA Type: Personal Life VA / Executive VA

💼

Heavy Interview or Hiring Season

You're scaling your team and suddenly your calendar is wall-to-wall interviews. Scheduling, candidate communication, shortlist management, offer letters — a VA holds the process so you only show up where it counts.

VA Type: Executive VA

🩺

Medical Trip or Health Emergency

Whether it's travel for treatment abroad or managing logistics around a family health situation — hospital bookings, travel arrangements, insurance paperwork, accommodation for family. Someone needs to be the calm in the chaos.

VA Type: Personal Life VA

🎓

School Resumption & Family Admin

School fees, supply lists, uniform runs, medical forms, extracurricular scheduling — resumption season is a project in itself. A VA handles the admin so you handle the parenting.

VA Type: Personal Life VA

🎵

Music Tour or Media Run

Back-to-back shows, press interviews, travel between cities, social content capture, rider management. You're the talent — someone else needs to be the engine keeping everything moving.

VA Type: Creative Ops VA / Event & Project VA

🛠️

Tool & Ops Overload

You're running Notion, Airtable, Slack, Gmail, and three other tools — and none of them talk to each other. A tech-enabled VA builds the automations, sets up the systems, and brings order to your digital stack.

VA Type: Tech Enabled VA

Ready?

You need us.
Let's get started.

Tell us what's on your plate and we'll match you to the right VA.

Work With Us →